Terms & Conditions
Last updated: April 1, 2023
Acceptance of Terms
By accessing and placing an order with WholeSpoon, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and WholeSpoon.
Website Use
WholeSpoon grants you a license to access and use the website located at wholespoon.site for personal ordering purposes. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; or any use of data mining, robots, or similar data-gathering and extraction tools.
Amendments to Terms
We reserve the right to amend these terms from time to time. Every time you wish to order products from WholeSpoon, please check these terms to ensure you understand the terms that apply at that time.
Placing Orders
All orders are subject to acceptance and availability. Upon placing an order, you will receive an email acknowledging the receipt of your order. Please note that this does not mean that your order has been accepted. Acceptance of your order and the completion of the contract between you and WholeSpoon will occur upon WholeSpoon emailing you that the goods have been dispatched.
Payments and Prices
Prices for products on WholeSpoon are described on our website and are incorporated into these Terms by reference. All prices are in €. Prices and availability of products are subject to change without notice. You can pay with various payment methods that are mentioned at the checkout page.
Product Information
WholeSpoon strives to ensure that the content on the website is complete and accurate. However, we cannot guarantee that our website's content is free of errors, and we reserve the right to correct any mistakes in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description.
Delivery
Delivery times may vary according to location and any guarantees or representations made as to delivery times are limited to the Italy and are intended as an estimate only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within an estimated number of business days of the date of your order.
Returns & Refunds
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
Your Account
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Contact Us
For any questions or concerns regarding your order or these Terms & Conditions, please contact us at +39 02 2541 1234.
Governing Law
These Terms & Conditions shall be governed and construed in accordance with the laws of the Italy, without regard to its conflict of law provisions.